WHO WE ARE.
Connected Commerce is a local commerce engine that enables businesses to attract new
customers through coupons & deals, interact with them on social media, and retain them
with a loyalty rewards and stored gift cards. Our clients are fully in control of their
customer acquisition, management, and retention programs.
THE PROBLEM & OVERVIEW
94% of consumers use coupons at least occassionally, and 80% use coupons regularly.
It costs 5-7 times more to find a new customer than to retain one.
On average, consumers are members of 7.4 loyalty programs
ATTRACT
Digital coupons are predicted to grow 898% annually through 2015.
The most critical time to gain loyalty for 49% of consumers is the very first purchase.
A first time customer has a 30% chance of becoming a long-term profitable customer.
INTERACT
The number of social network users will increase by 26% by 2015; rising from 1.7 million
to 2.2 million users worldwide.
78% of consumers spread the word about a brand or product - positive or negative.
Loyal customers generate 55-70% of company sales.
RETAIN
91% of smartphone and tablet users are likely to download loyalty applications.
36% of customers received a reward that makes them come back again.
80% of consumers state loyalty programs impact their purchasing decisions,
and they feel that loyalty programs are definitely worth the effort of participating.
REPORTING
With Connected Commerce, YOU own the data. Create personalized offers
and target the right individual at the right time.
Attraction: View your best coupons and deals and see which offers provide the best performance.
Interaction: View and manage all of your social media networks
and get detailed analytics and reports on performance and reach.
Retention:Keep up with your customers, and access analytics on your store’s performance and customer behaviors.
FEATURES
All of these awesome features are available through Connected Commerce!
- Offers
- Reporting
- Direct Mail
- Mobile
- Loyalty
- E-punch
- Smart Coupons
- Referrals
- Text Messaging
- Social
- Rewards
- Local Deals
- Community
- Gift Cards
- Supplies
